Refund policy
Return & Refund Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging. To initiate a return, please contact us at [your email address].
Non-Returnable Items The following items cannot be returned:
- Digital downloads and printable products
- Final sale or clearance items
- Custom or personalized orders
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges We replace items that are defective or damaged. If you need an exchange, contact us at [your email address] with a photo of the item.
Shipping Returns You are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service.
Contact Us For any questions about your return, please contact us at [your email address] or visit our website at psychicheartsgiving.org.